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 DO N O T CALL YOUR LANDLORD WITH INTERNET ISSUES!! 

IF YOU HAVE ISSUES YOU M U S T  OPEN A TICKET WITH BRIGHTLAN HELP DESK.   REPORTS THROUGH THE LANDLORD WILL NOT BE ACTED UPON BECAUSE WE NEED INFORMATION FROM YOU.  

If you are trying to use a Roku, video console or streaming device please

see our hints before opening ticket or calling

The hints are located at http://helpdesk.brightlan.net 

 Some units have our medium speed plan included in your rent. If you want to upgrade to the fastest plan for streaming or gaming,  we do have monthly upgrades available.  Open a ticket and we will get back to you with what you need to do. 

Our Help Desk system is in place to enable you to get help quickly and accurately. You can use the link on this page  or give us a call at (404) 592-6401.  You do not need to be logged in to use the link. 

Prestige Residents- Log In Using The User Name And Password Provided By Your Unit Owner.

Otherwise if You Need a Login, Please Sign Up For An Account At The Top Left Of This Page 

If you have trouble logging in or purchasing/renewing service,
please open a trouble ticket or call us at 404-592-6401

 We can't guarantee that we will see or be able to respond to any other types of contact requests in a timely manner.

   Before buying service, we recommend that you first check out the quality/speed of your WiFi connection

 by browsing around either the FREE  Brightlan web site. 

 
You should also review our
because you are agreeing to them by using the service!